What happens if my package gets lost during delivery?

If a package gets lost during delivery when ordering from Cosmic-perfume.com, the responsibility for addressing this issue typically falls on the shipping carrier used for the delivery. It is advisable to check the tracking information provided at the time of shipment. This information can often give insight into the last known location of the package and whether it may still be in transit or experiencing delays. In cases where the tracking does not provide clarity and the package is believed to be lost, customers generally have a few options. First, it may be beneficial to consult the customer service resources available on the Cosmic-perfume.com website for further assistance. While Cosmic-perfume.com does not handle the shipping directly, they might have policies in place regarding lost packages or can guide customers on how to best resolve the situation with the carrier. Additionally, it is often a good idea to reach out to the shipping carrier directly to report the lost package. Most carriers have procedures for handling lost goods, and they may initiate an investigation to help locate the package. It is important to retain any relevant documentation, such as order confirmation and tracking details, as these may be required during the inquiry process. It is also wise to review the terms and conditions related to shipping and lost packages on the Cosmic-perfume.com site for more detailed information about their specific policies.