What is your return policy?

Our return policy at Cosmeticamerica.com is designed to ensure customer satisfaction. We accept returns within 30 days from the date of purchase for a full refund or exchange. However, certain products, such as opened cosmetics or skincare items, cannot be returned due to health and safety regulations. To initiate a return, customers must contact our customer service team to receive a Return Authorization Number. The products must be unused, in their original packaging, and accompanied by the receipt or proof of purchase. Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part. Once we receive the returned items, we will process the refund or exchange promptly. For further details, please refer to our Returns and Exchanges page on our website.