How Do I Return a Product to Corsair?

If you need to return an item you purchased from Corsair, you may be eligible for a refund. The company's refund policy is simple and straightforward and covers most items. There are different procedures to follow depending on whether you had a Corsair account when you made the purchase or made it using the Guest checkout.

If you have recently made a purchase from Corsair and are not satisfied with it, you are probably wondering how you can return it and get a refund. This article will tell you how to make the return and whether or not your purchase qualifies for a refund.

Corsair's Refund Policy

Your return can qualify for a refund if you make it within 30 days of the date you received your purchase. If you made your purchase directly from Corsair's website, you can get a refund. If you bought it from another retailer, you must make the return and refund request with that retailer. The item must be returned in its original packaging with all documents, cords, adapters, and other accessories included. The returned item cannot have any damage (unless it came to you in a damaged state). Finally, gift cards and gaming chairs cannot be returned.

Starting the Return if You Have a Corsair Account

If you have an account with Corsair, follow these instructions:

Go to Corsair's home page.
Click on the Sign In link in the navigation bar at the top of the screen.
Sign in to your account.
Click on My Account.
Select My Orders from the list on the left.
Select the Return link next to the item you purchased.
Follow the instructions you are given to get the process started.

Starting the Return if You Made the Purchase with the Guest Checkout

If you do not have a Corsair account, follow these instructions:

Look in your email for the confirmation email you were sent after the purchase.
Click on the Return Items link located underneath the tracking number.
Follow the instructions you are given to get the process started.

Returning the Item

To return the item, print out the shipping label you were given when you started the return process. Package up the item and mail it using the shipping label. Once Corsair has inspected the returned item, it will make the refund to the same method of payment you used to make the purchase. This should take place within 2 or 3 days after Corsair receives the item.

Contacting Corsair

If you need any additional help with your return, contact a Corsair representative by phone. There are no online contact options.

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