What is the return policy for Coolstuffinc.com?

Coolstuffinc.com has a hassle-free return policy. If you are not satisfied with your purchase, you can return most items within 30 days of receipt for a full refund or exchange. To initiate the return process, simply contact their customer service team to obtain a Return Merchandise Authorization (RMA) number. The item must be in its original condition and packaging. Coolstuffinc.com also offers free return shipping for defective or damaged items. Once they receive the returned item, they will promptly process the refund or exchange. However, certain items, such as opened board games or trading card packs, may have specific return restrictions. For a complete understanding of their return policy, please visit the Returns page on their website or contact their customer service for further assistance.