CompetitiveCyclist.com has a customer-oriented return policy to ensure your satisfaction. If you are not completely satisfied with your purchase, you may return any unused item within 30 days of receipt for a full refund or exchange. However, the item must be in new condition with all original packaging and tags. To initiate a return, simply visit our website and follow the provided instructions to obtain a return authorization number. Please note that customized items, including bikes and personalized apparel, are not eligible for return, unless there is a manufacturer's defect. We strive to process returns efficiently, aiming to issue refunds within 7-10 business days. For any further questions or assistance, our dedicated customer service team is available to help through phone or email. Trust CompetitiveCyclist.com for hassle-free returns and an exceptional shopping experience.
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