What if I receive a defective product?
Asked a year ago
If you receive a defective product from Compacc.com, we apologize for any inconvenience. We have a hassle-free return policy in place to rectify the situation. Simply contact our customer support team within 14 days of delivery, and we will assist you in arranging a return or exchange for the defective item. Please provide details of the defect and any supporting documentation or images to help us process your claim more efficiently. Once we receive the returned item, our team will inspect it to confirm the defect. If approved, we will promptly issue a refund or send a replacement product at no additional cost. Your satisfaction is our utmost priority, and we strive to resolve any issues promptly and efficiently.
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