What is the refund policy for program fees?
Our refund policy for program fees is as follows: once a program fee has been paid, it is non-refundable. We understand that unforeseen circumstances may arise, and we sympathize with those situations, but we have a no-refund policy in place to ensure fairness and consistency for all participants. Our programs require extensive planning, resources, and materials, and these costs are incurred well in advance of the program start date. Therefore, we are unable to offer refunds for program fees. However, we are committed to providing excellent customer service and will work closely with participants to explore alternative options or accommodate any necessary changes to their program enrollment. Thank you for your understanding and cooperation.
Answered Nov 2, 2023
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