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What is CogeCo's return policy for equipment?

Asked 5 months ago
CogeCo has a specific return policy regarding equipment that aims to provide clarity for customers. Generally, customers are required to return any rented equipment, such as modems, routers, and digital receivers, to avoid being charged for unreturned items. Typically, the return should be made within a certain period following the cancellation of services or the termination of a rental agreement. CogeCo often requires that the equipment be returned in good working condition to prevent additional fees. If customers need to return equipment, it is usually suggested to visit an authorized CogeCo location or use the designated return methods provided by the company. It is also important for customers to keep a record of their return, such as a receipt, to ensure proof of the transaction. For the most accurate and up-to-date information regarding the return policy and specific details about the equipment, it is advisable to refer to the official CogeCo website. They provide comprehensive guidelines and any changes that may have occurred in their policy.
Answered Jul 16th 2025

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