What is your return policy?

Our return policy at Cmdstore.com is designed to provide our customers with a seamless and hassle-free experience. If you are not completely satisfied with your purchase, you may return the item within 30 days of receipt. However, please note that certain items, such as intimate or personalized products, may be ineligible for return due to hygienic or customization reasons. To initiate a return, simply contact our customer support team with your order details and reason for the return. Once approved, we will provide you with a return authorization number and further instructions. The item must be returned in its original packaging and condition, with any accompanying accessories. Please note that return shipping costs are the responsibility of the customer, unless the return is due to a mistake on our end. Once we receive the returned item, we will inspect it for eligibility. Upon approval, a refund will be issued through the original payment method within a timely manner. We take pride in ensuring customer satisfaction, and our return policy aims to provide a smooth experience for all our valued customers.