What should I do if my internet is down?

If your internet is down, there are several steps you can take to troubleshoot the issue before seeking further assistance. Begin by checking if the problem is with your device or the internet connection itself. Restart your computer, smartphone, or tablet to eliminate any temporary glitches. Next, you should check your modem and router. Unplug them from the power source, wait about thirty seconds, and then plug them back in to perform a reset. This process can often resolve connectivity issues. After the reboot, observe if the indicator lights on your modem and router are functioning normally. If they appear abnormal, such as a red light where there should be green, this could indicate a problem with the device or connection. Additionally, verify that all cables are securely connected and are not damaged. It can also be helpful to check with others in your area to see if the problem is widespread, which could indicate an outage from the service provider. For any persistent issues, it may be necessary to refer to the contact information available on the Clipper Direct website for further assistance or other troubleshooting tips.