Can I return an online purchase to a physical store?

Yes, you can return an online purchase to a physical store. Clinique offers the convenience of returning products bought online at any of our retail locations. This process allows you to easily return or exchange your purchase hassle-free. Simply bring the item, along with the original invoice or order confirmation email, to a nearby Clinique store, and our friendly staff will assist you with the return or exchange. It is important to note that the product must be in its original condition and packaging for the return to be accepted. Additionally, refunds will be issued based on the original payment method used for the online purchase. Whether you prefer to shop online or in-store, Clinique is committed to ensuring customer satisfaction.