What is your return policy?

Our return policy at Claflinequip.com allows customers to return products within 30 days of purchase for a full refund or exchange. The returned items must be in unused and resalable condition, including all original packaging and accessories. Customers are responsible for any return shipping fees, unless the return is due to a mistake on our part. We recommend contacting our customer service team to obtain a return authorization number before sending the product back. Refunds will be processed within 7 business days after receiving the returned item. However, certain products may be non-returnable due to sanitary or customized reasons. Please refer to our website for more detailed return instructions and specific product exceptions.