© GetHuman Inc.

What happens if I arrive late for my reservation?

Asked 3 months ago
If a guest arrives late for a reservation with City Concierge, the specific protocol may depend on the nature of the reservation and the policies of the venue or service involved. Generally, it is advisable for guests to communicate with the concierge service as soon as they anticipate that they will be late. This allows City Concierge to make any necessary adjustments or inform the venue. In many cases, venues have a grace period for late arrivals, but arriving too late may result in missed reservations or an incomplete experience. For dining reservations, guests may lose their table if they exceed the grace period, especially in busy establishments. For other services, such as spa treatments or special events, late arrivals might be subject to reduced service time. City Concierge typically strives to accommodate their clients' needs, but it is essential to keep in mind the policies of the specific venue or service provider. For the most accurate information regarding a particular reservation, it is beneficial to refer to the current web page or contact the concierge service directly.
Answered Sep 19th 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Ask a Question All City Concierge Questions

Need to call City Concierge?

If you need to call City Concierge customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call City Concierge

City Concierge

Find a list of many popular City Concierge questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call City Concierge City Concierge Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!