If a guest arrives late for a reservation with City Concierge, the specific protocol may depend on the nature of the reservation and the policies of the venue or service involved. Generally, it is advisable for guests to communicate with the concierge service as soon as they anticipate that they will be late. This allows City Concierge to make any necessary adjustments or inform the venue.
In many cases, venues have a grace period for late arrivals, but arriving too late may result in missed reservations or an incomplete experience. For dining reservations, guests may lose their table if they exceed the grace period, especially in busy establishments. For other services, such as spa treatments or special events, late arrivals might be subject to reduced service time.
City Concierge typically strives to accommodate their clients' needs, but it is essential to keep in mind the policies of the specific venue or service provider. For the most accurate information regarding a particular reservation, it is beneficial to refer to the current web page or contact the concierge service directly.