What is your return policy?

Our return policy at Christmascentral.com is designed to ensure complete customer satisfaction. We understand that sometimes products may not meet your expectations, and we strive to provide a hassle-free return experience. Customers have 30 days from the date of purchase to initiate a return or exchange. The item must be unused, in its original packaging, and in a resalable condition. All refunds will be issued using the original payment method, minus any shipping charges. For damaged or defective items, we offer a convenient replacement process. Return shipping costs are the responsibility of the customer, unless the return is due to our error. For detailed instructions on how to initiate a return or exchange, please visit our Returns & Exchanges page on our website.