What should I do if my order arrives incorrect or late?

If a customer's order from ChowNow arrives incorrect or late, there are a few steps they can take to address the situation. First, it is recommended that the customer double-checks their order confirmation to ensure that the correct items were indeed placed. Additionally, if the order is late, it may be helpful for the customer to verify the estimated delivery time that was provided when they placed their order. In cases of incorrect items or delays, it might be beneficial for the customer to reach out to the restaurant from which they ordered. Many restaurants are accustomed to handling issues regarding orders and may be able to provide timely assistance or corrections. Most ChowNow partner restaurants have their own policies in place for addressing such situations, so contacting them directly can be an effective way to resolve the issue. For further assistance, customers can also explore the ChowNow website, where contact information may be available. ChowNow aims to facilitate a seamless dining experience, and understanding the specific policies of the restaurant can often lead to a quicker resolution. It is always best practice for customers to remain polite and patient when addressing issues, as this often encourages a more helpful response.