What is the return policy for ChinaMart USA?

ChinaMart USA's return policy aims to ensure customer satisfaction. Customers may return eligible products within 30 days of purchase. Items must be in their original packaging and unused condition, with all accessories included. To initiate a return, customers can contact our customer service team through phone or email, providing their order details. Returns for damaged or defective products will be processed at no additional cost to the customer. For non-defective item returns, a 15% restocking fee may be applied. Return shipping fees are typically the responsibility of the customer unless the return is due to a mistake on our part. We strive to process refunds promptly once the returned items are received and inspected. Please refer to our website or contact our customer service for more specific return policy details.