What should I do if I receive a defective item?

If you receive a defective item from Chicmystique.com, please contact our customer service team as soon as possible to report the issue. We will work to resolve the situation by either arranging for a replacement, offering a refund, or finding another suitable solution for you. It is important to provide details about the defect, such as photos if possible, to help us better understand the problem and expedite the process. Your satisfaction is our top priority, and we are committed to ensuring that you have a positive shopping experience with us.