What is your return policy?

Our return policy at Chickdowntown.com is designed to ensure customer satisfaction. If you are not completely happy with your purchase, we accept returns within 30 days of the delivery date. The item must be in its original condition, unworn, and with the original tags attached. To initiate a return, simply contact our customer service team with your order details and reason for the return. They will provide you with a return authorization number and instructions on how to proceed. Please note that return shipping costs are the responsibility of the customer, unless the item received is defective or incorrect. Once we receive the returned item, we will process a refund to the original payment method within 10 business days. We strive to make the return process as hassle-free as possible for our valued customers.