What is your return policy?

Our return policy at Cheapcycleparts.com is designed to offer our customers complete satisfaction. If you receive a product that is defective, damaged, or not as described, you must notify us within 30 days of receiving it to be eligible for a return. We kindly request that you provide us with detailed information about the issue and, if possible, include photos for assessment. After verifying the problem, we will provide you with instructions for returning the item. Please note that all returns must be in their original packaging and unused condition. Once we receive the returned item, we will process a refund or send a replacement, depending on your preference. However, shipping charges are non-refundable unless the return is due to an error on our part.