What is your return policy?
Our return policy at Chcmshop.com allows customers to return items within 30 days of the purchase date. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging. Customers must provide proof of purchase and request a return authorization from our customer service team before sending back the item. Once the return is approved, customers can choose between a refund or store credit. Please note that shipping fees are non-refundable, and customers are responsible for the return shipping costs. In case of damaged or defective items, we offer free return shipping. For more detailed information, please refer to our return policy page on our website or contact our customer service team directly.
Answered May 3, 2024
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