Is there a return or exchange policy?

Celestaire.com does have a return and exchange policy that is aimed at ensuring customer satisfaction. Typically, items may be returned or exchanged within a specified timeframe after they have been received, which is often around thirty days. It is important to note that items should be in their original condition and packaging for a return or exchange to be accepted. Certain products, such as software or items that are custom-made, may have specific restrictions regarding returns or exchanges. To initiate a return or exchange, customers are generally advised to follow a set procedure, which may involve obtaining a return authorization. In many cases, customers are required to cover the costs of return shipping, unless the return is due to an error on the part of Celestaire.com. For the most accurate and detailed information concerning the specific terms and conditions of the return and exchange policy, including any exceptions, it is advisable to check the current policy on their website. This will provide all necessary details and instructions regarding how to proceed with a return or exchange.