What is your return policy?
Our return policy at Celebritysilkyhair.com is designed to ensure customer satisfaction. If you are not fully satisfied with your purchase, you may return the item within 30 days of delivery. The returned product must be unused, undamaged, and in its original packaging to be eligible for a refund. We do not accept returns on products that have been tampered with or altered in any way. To initiate a return, simply contact our customer service team with your order details, and they will guide you through the process. Please note that shipping and handling charges are non-refundable, and customers are responsible for return shipping costs unless the product is defective or incorrect. Rest assured that we strive to make our return process as hassle-free as possible while prioritizing customer satisfaction.
Answered May 3, 2024
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