What should I do if I receive a defective item?
Asked a year ago
If you receive a defective item, please contact our customer service team as soon as possible to report the issue. We will work with you to resolve the problem and make sure you receive a replacement or refund for the faulty product. It is important to provide detailed information about the defect and any relevant photos to help us quickly assess the situation and provide a solution. Customer satisfaction is our top priority, and we are committed to ensuring that you are happy with your purchase from our store.
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