What is your return policy?

Our return policy at Cardsdirect.com is designed to ensure your utmost satisfaction with every purchase. If, for any reason, you are not completely happy with your order, we gladly accept returns within 30 days of delivery. To initiate a return, please contact our customer service team, who will guide you through the process and provide you with a return authorization number. We accept returns on all unused, unaltered, and undamaged items in their original packaging. Please note that custom-made and personalized items are non-returnable unless there was a mistake on our part. Once we receive the returned products, a refund will be issued within 7-10 business days. Please review our complete return policy for detailed instructions and exceptions. We aim to make your shopping experience with us hassle-free and enjoyable.