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What if I need to return an item without the original packaging?

Asked 2 months ago
If you find yourself needing to return an item to Capitolsupply.com without the original packaging, it is important to understand their return policy regarding such situations. Generally, many retailers, including Capitol Supply, have specific guidelines that mention the requirement of original packaging for a smooth return process. However, as policies can differ, it is worthwhile to check the details directly on the current web page of the site. Typically, if an item is returned without its original packaging, the return may still be accepted, albeit with certain stipulations. For instance, items may need to be in a resalable condition, meaning that they should show no signs of use or damage, and they must include all accessories and manuals that came with the item, if applicable. In some cases, a restocking fee may apply when items are returned without their original packaging. This fee serves to cover the costs associated with processing the return and preparing the product for resale. Therefore, if you are considering a return in this situation, it is advisable to review the specific return policies outlined on the Capitol Supply website. This will provide you with the most accurate and relevant information for your particular situation.
Answered Oct 5th 2025

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