What is the return policy?

Our return policy at Campsaver.com is designed to ensure customer satisfaction and hassle-free returns. We offer a 60-day return window, during which you can return any unused or defective items for a full refund. The product must be in its original condition with all original packaging and tags intact. However, please note that certain items such as climbing gear, food products, and underwear are non-returnable for safety and hygiene reasons. To initiate a return, simply contact our customer service team, who will provide you with a return authorization number and guide you through the process. Please note that return shipping costs are the responsibility of the customer unless the return is due to an error on our part. Overall, our return policy aims to provide a seamless and satisfactory experience for all our customers.