What if I receive a damaged or defective product?

If you receive a damaged or defective product from Campingsurvival.com, we understand your disappointment and want to make it right. Our dedicated customer service team is here to assist you promptly. Simply contact us within 14 days of delivery with details and photos of the damage or defect. We will assess the situation and provide you with options to address the issue. These may include arranging a return and replacement, issuing a refund, or offering an exchange. We value our customers' satisfaction and aim to resolve any problems efficiently. Rest assured, your concerns are our top priority, and we will work diligently to ensure you receive a satisfactory resolution.