What is the process for returning items purchased at CVS?

The process for returning items purchased at CVS typically involves a few straightforward steps. First, customers should ensure that the item they wish to return is eligible. In general, CVS allows returns of most products, provided they are unopened and in original condition. Items such as prescription medications, opened personal care products, or seasonal items may not be eligible for return. It can be helpful to keep the original receipt or proof of purchase, as this is usually required to process the return. To initiate a return, customers can visit a CVS store location. Upon arrival, they should take the item to the checkout counter or customer service desk. A CVS employee will assist the customer in processing the return. If the return is accepted, a refund will typically be issued in the same form of payment that was used for the purchase, though there may be some exceptions. For any specific questions regarding return policies or particular items, customers can refer to the CVS website for more detailed information and guidelines, which are regularly updated.