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What if my item arrives damaged or defective?

Asked 2 years ago
If an item from Buynowornever.com arrives damaged or defective, the appropriate course of action typically involves reviewing the return or exchange policy outlined on their website. Customers should examine the specific guidelines for reporting an issue with an item. Generally, it is vital to document the damage by taking clear photographs of the item and packaging, as this evidence may be required when initiating a return or exchange process. Most retailers encourage customers to report any defects or damage as soon as possible after receiving the product, often within a specified timeframe. It is advisable to check the current web page for detailed instructions on how to proceed with a return or exchange, as well as any contact information that may be necessary to resolve these issues efficiently.
Answered Sep 30th 2025

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