What if my item arrives damaged or defective?
If your item from Budk.com arrives damaged or defective, we've got you covered. We understand the frustration of receiving a faulty product, and we aim to provide a hassle-free solution. Simply contact our customer support within a reasonable timeframe to report the issue. Our dedicated team will guide you through the return process and arrange for a replacement or refund, whichever you prefer. We strive to ensure customer satisfaction, so rest assured that we will handle any damaged or defective item swiftly and efficiently. Your positive shopping experience is our top priority, and we are committed to resolving any issues you may encounter with your purchase.
Answered Nov 2, 2023
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