What should I do if my order arrives damaged?

If an order from Brushymountainbeefarm.com arrives damaged, the first step is to carefully assess the extent of the damage to the items included in the package. It is advisable to take clear photographs of the damaged products as well as the packaging, as this documentation may be necessary for any claims or returns. After you have gathered the necessary evidence, you should refer to the return or exchange policy outlined on their website. This policy typically provides guidance on how to proceed in such situations, including any time limits for reporting damages. Many times, companies will require customers to reach out directly to their customer service team for resolution. Therefore, it is important to consult the website for specific contact information and instructions related to damaged orders. This will ensure you are following the correct protocol and can help facilitate a faster resolution. By addressing the issue promptly and documenting everything thoroughly, you can ensure a smoother process in resolving the damage to your order.