Can I cancel or change my order after it has been placed?

Asked a year ago
Once an order has been placed on Brooklynindustries.com, it cannot be cancelled or changed. We strive to process and ship orders as quickly as possible, which limits our ability to make modifications. We recommend thoroughly reviewing your order before completing the purchase to ensure its accuracy. Additionally, please verify the correct sizes, colors, and quantities of items in your shopping cart. If you encounter any issues with your order, such as receiving the wrong item or a defective product, please reach out to our customer service team, and we will do our best to resolve the problem promptly. Thank you for understanding our policy on order cancellations and changes.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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