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British Knights Customer FAQ

Top Answers & How-to Guides

What is British Knights's Phone Number?

The question we are asked most often is about how to talk to British Knights customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the care instructions for your products?

To ensure the longevity and appearance of our products, we recommend following these care instructions for British Knights footwear:...
Ask any question you have about British Knights customer service, get an answer now.

Shipping and Returns

What is the return policy?

Our return policy at British Knights is designed to ensure complete customer satisfaction. If you are not entirely happy with your...

Do you ship internationally?

Yes, we provide international shipping services to customers worldwide. At British Knights, we understand the global demand for our...

How long does shipping take?

Shipping times for British Knights vary depending on the destination and shipping method chosen. We offer both standard and expedited...

Can I track my order?

Yes, you can track your order with British Knights. After your order is processed and shipped, you will receive a confirmation email...

Payment and Discounts

What payment methods do you accept?

At British Knights, we offer convenient and secure payment options to ensure an effortless shopping experience. We accept a range of...

Do you offer discounts for bulk orders?

Yes, British Knights offers discounts for bulk orders. We understand that purchasing in larger quantities is often required for businesses,...

Sizing and Fit

Are the sizes true to fit?

Yes, British Knights shoes generally run true to size. However, it is always recommended to refer to the size chart provided on our...

Warranty and Care

What is your warranty policy?

Our warranty policy at British Knights is designed to ensure customer satisfaction with our products. We offer a limited warranty on To make a warranty claim, customers must provide a proof of purchase and contact our customer service within the warranty period. Our team will assess the claim and may offer a repair, replacement, or refund, based on the specific circumstances and availability of the product. It's important to note that warranty claims can only be made directly through British Knights or authorized retailers. We recommend reaching out to our customer service for further inquiries regarding our warranty policy....

What are the care instructions for your products?

To ensure the longevity and appearance of our products, we recommend following these care instructions for British Knights footwear:...

Product Information

Are your products cruelty-free?

Yes, all our products at British Knights are cruelty-free. We are committed to offering ethically produced footwear that is entirely...

Shopping Options

Do you have a physical retail store?

Yes, British Knights does have physical retail stores. We understand the importance of providing our customers with the opportunity...

Help me with my British Knights customer service issue

Ask any question you have about British Knights customer service. We will do our best to get you answers right away.
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