What is your return policy?
Our return policy is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may return it within 30 days of delivery for a refund or exchange. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when received. Please note that personalized or customized items cannot be returned unless defective. Shipping fees are non-refundable, and return shipping costs are the responsibility of the customer, unless the item is defective or damaged upon arrival. To initiate a return, please contact our customer service team with your order details. We strive to process returns promptly and provide excellent support throughout the process.
Answered May 3, 2024
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