Can I return or exchange a Brand Cycles bicycle?
Asked a year ago
Yes, you can return or exchange a Brand Cycles bicycle within 14 days of purchase. Our customers' satisfaction is our priority, so we offer a hassle-free return and exchange policy. To be eligible for a return or exchange, the bicycle must be in its original condition with all the accessories and packaging intact. Simply contact our customer service team within the specified time frame, and they will guide you through the process. Please note that any damages caused by improper use or neglect may not be eligible for return or exchange. For more information, please refer to our Returns and Exchanges policy on our website or reach out to our friendly customer support team.
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