What if I receive a damaged or defective book?
If you receive a damaged or defective book from Bookco Publisher's Clearing Outlet, we apologize for the inconvenience and are here to assist you. We understand the importance of receiving products in pristine condition. In case of any issues, please contact our customer support team within 7 days of receiving the book. Provide them with detailed information regarding the condition of the book and any specific defects. Our dedicated team will initiate the necessary steps to resolve the issue promptly. This may involve offering a replacement for the damaged book or arranging for a refund if required. Rest assured, we strive to provide customer satisfaction and ensure that our books are delivered in perfect condition.
Answered May 3, 2024
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