What is your cancellation policy?

Our cancellation policy is as follows: If you need to cancel an order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that we cannot guarantee cancellations once an order has been processed or shipped. If your order has already been processed or shipped, you may be responsible for any associated fees or return shipping costs. However, if your order has not been processed or shipped, we will be happy to assist you with cancelling your order and issuing a refund if applicable. It is important to contact us promptly to ensure the best chance of cancellation. Thank you for your understanding.