What is the cancellation and refund policy for appointments?
At Bio-Reference Laboratories, Inc., we understand that plans may change and appointments may need to be cancelled. If you wish to cancel an appointment, we kindly request that you provide us with at least 24 hours notice. This allows us to make the necessary adjustments to accommodate other patients. In terms of refunds, please note that appointment fees are non-refundable. However, if you have already made a payment for a cancelled appointment, we can credit the amount towards a future appointment within six months. We appreciate your understanding and cooperation in adhering to our cancellation policy. If you have any further questions, please feel free to reach out to our customer service team, and we will be happy to assist you.
Answered May 3, 2024
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