What if the item I received is damaged or defective?
Asked a year ago
If you receive a damaged or defective item from Bikerhiway.com, we apologize for any inconvenience caused and are here to assist you. Please contact our customer support team within 7 days of receiving your order, providing detailed information about the issue along with supporting photos if applicable. Our team will evaluate the situation promptly and provide you with a suitable solution. This may include a replacement of the damaged item, repair services, or a refund depending on the circumstances. Your satisfaction is our priority, and we will work diligently to resolve any issues and ensure you have a positive shopping experience with Bikerhiway.com.
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