Can I cancel or change my order after it has been placed?
Yes, you can cancel or change your order after it has been placed on Bigtimebattery.com. However, please note that our cancellation and modification policy depends on the order's current processing stage. If the order has not yet entered the processing stage, you can either cancel it completely or make changes to the contents of your order. However, once the order enters the processing stage, cancellations or modifications may not be possible. To cancel or change your order, please reach out to our customer support team as soon as possible. We recommend providing your order number for quicker assistance. Our team will do their best to accommodate your request, subject to the order's processing status.
Answered May 3, 2024
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