What is the customer support response time?

At Bidax.com, we understand the importance of prompt customer support. Our dedicated support team strives to provide quick assistance to all our customers. We aim to respond to your queries and concerns as soon as possible. Typically, our customer support response time is within 24 hours. However, during peak times or high volume of inquiries, it may take a bit longer. We encourage our users to reach out to us through our support channels, including email and live chat, for immediate assistance. Rest assured, we are committed to ensuring a seamless user experience and will do our best to address your needs in a timely manner.