What is your return policy?

Our return policy at Bicwarehouse.com is designed to ensure customer satisfaction. We accept returns within 30 days of purchase for a full refund or exchange. To be eligible for return, items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase. Certain products, such as personalized or custom-made items, may not be eligible for return unless they are defective or damaged. Additionally, some items, such as hazardous materials or items with expired shelf lives, are non-returnable. Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item. We strive to process returns promptly and issue refunds within 7-10 business days. For more information, please refer to our detailed return policy on our website.