What should I do if I receive a damaged or defective product?
Asked a year ago
If you receive a damaged or defective product, please contact our customer service team as soon as possible to report the issue. We will work with you to provide a replacement or a refund for the item. In order to assist you efficiently, please have your order number and details of the damage or defect ready when you reach out to us. Our team is dedicated to ensuring that you have a positive shopping experience with us and will do our best to resolve any issues promptly. Your satisfaction is our top priority.
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