What is your return policy?

Our return policy at Beveragefactory.com is designed to ensure optimal customer satisfaction. We offer a hassle-free return process for items that meet certain criteria. If you are not completely satisfied with your purchase or if the product arrives damaged or defective, you may return it within 30 days of delivery. However, it is important to note that some items such as custom-made products, parts, and certain accessories are non-returnable. To initiate a return, simply contact our customer service team and provide the necessary details. We will guide you through the process and provide a return authorization number. Please make sure to package the item securely and include all original packaging materials. Once we receive the returned item, we will refund the purchase price or issue a replacement, depending on your preference. For more information, please refer to our detailed return policy on our website.