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How do I close or self-exclude my BetMGM account?

Asked 13 days ago
Closing or self excluding a BetMGM account is usually handled through the account and responsible gaming tools available on the site or app. The quickest place to start is the responsible gaming or account settings section, where there is often an option to request a timeout, a self exclusion period, or permanent closure. If that option is not visible, the current web page should show the available contact information or help links for the appropriate state or product. It is important to distinguish between a regular account closure and self exclusion. A normal closure may simply stop access to the account, while self exclusion is a formal responsible gaming restriction that prevents access for a set period of time and may have broader consequences under state rules. Once a self exclusion is placed, it is usually difficult or impossible to reverse it early. Before starting the process, it is wise to review any pending bets, balances, bonuses, or withdrawals, because account restrictions can affect how those are handled. If there are no open wagers, the process is generally more straightforward. If you want, I can also explain the difference between temporary timeout, long term self exclusion, and permanent account closure.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jun 26th 2026

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