What should I do if I receive a damaged or incorrect item?
Asked a year ago
If you receive a damaged or incorrect item, please contact our customer service team as soon as possible. Provide them with your order details, a description of the issue, and any relevant photos. They will work to resolve the issue by either sending a replacement item or issuing a refund. Your satisfaction is our top priority, and we apologize for any inconvenience caused by receiving a damaged or incorrect item. We appreciate your understanding and look forward to assisting you with your concerns.
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