What if I receive a defective or damaged item?

If you receive a defective or damaged item from Beautiesltd.com, we apologize for any inconvenience caused and are here to assist you. Please contact our customer service team within 48 hours of receiving your order to report the issue. We will require a clear description and photographic evidence of the defect or damage. Once we have reviewed the information, we will provide you with further instructions regarding the return or exchange process. Rest assured, we take such matters seriously and will work diligently to resolve the issue and ensure your satisfaction. Your feedback is valuable to us, and we appreciate your cooperation in helping us improve our products and services.