What is your return and exchange policy?

Our return and exchange policy at Beadaholique.com is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may return new and unused items within 30 days of receipt for a full refund. To initiate a return, simply contact our customer service team with your order information. Please note that all returns must be in their original packaging and in a resalable condition. We also offer exchanges for items of equal or lesser value. If the exchanged item exceeds the original purchase price, the customer will be responsible for the difference. Shipping charges are non-refundable unless the return is due to an error on our part. We aim to process returns and exchanges promptly, typically within 5-7 business days. Review our complete return policy for more details. Your satisfaction is our priority, and we strive to provide a hassle-free experience for all our customers.