What is Bauer's return policy for online purchases?

Bauer offers a hassle-free return policy for online purchases. If you are not completely satisfied with your order, you may return most products within 30 days from the purchase date for a full refund. The items must be in their original condition and packaging, including all tags and labels. However, personalized or custom products cannot be returned unless there is a manufacturing defect. To initiate a return, simply contact our customer service team and provide your order details. They will guide you through the return process and provide you with a return authorization number. Please note that return shipping costs are the responsibility of the customer, unless the return is due to our error. At Bauer, we strive to ensure customer satisfaction and aim to resolve any issues promptly and professionally.