What is the cancellation policy for charter boat bookings?
Our cancellation policy for charter boat bookings is as follows: If a cancellation is made more than 60 days prior to the scheduled charter date, a full refund will be issued. Cancellations made between 30-60 days before the charter date will be subject to a 50% refund. Unfortunately, refunds cannot be provided for cancellations made less than 30 days prior to the charter date. We understand that unforeseen circumstances may arise, and we strive to be flexible. In such cases, we are happy to work with our customers to reschedule their charter for a later date, subject to availability. Our goal is to provide exceptional service and ensure customer satisfaction, so please do not hesitate to reach out to us with any specific concerns or questions.
Answered Nov 2, 2023
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